Privacy policy

Privacy Policy

Nefer is committed to protecting your personal data and respecting your privacy. This policy explains what data we collect, why we collect it, how we use it, and your rights in relation to it.

Last updated: August 2026

1. Who We Are

Nefer (registered as Nefer by Weick) is a family-owned online art platform based in Switzerland. We curate and sell authentic Middle Eastern paintings and connect artists from the MENA region with buyers around the world.

For any questions regarding this policy or your personal data, please contact us at:

Nefer by Weick
Email: hello@nefergalerie.com
Platform: https://nefergalerie.com/

2. Legal Basis

This policy is governed by the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR) for users located in the European Union.

We process your personal data on the following legal bases: fulfilment of a contract, compliance with a legal obligation, and our legitimate interest in operating and improving our platform.

3. Data We Collect

We collect different types of data depending on whether you are a buyer or an artist partner.

Buyers

Data	Why We Collect It
Full name	Order processing and customs documentation
Delivery address	Shipping and delivery of your artwork
Email address & phone number	Order confirmations, tracking updates, and support
Payment information	Processed securely via Shopify Payments — never stored on our servers
Browsing & order history	Platform improvement and customer support

Artist Partners

Data	Why We Collect It
Full name & country of residence	Partner registration and legal documentation
Email address & phone number	Operational communication and order coordination
Bank account details (IBAN, BIC/SWIFT)	Payment disbursement after successful sales
Shipping address	Generating shipping labels and export documentation
Artwork photos & descriptions	Listing, selling, and promoting artworks on our platform

4. How We Use Your Data

We use personal data only for the purposes for which it was collected. This includes:

Processing and fulfilling orders
Coordinating shipping, customs clearance, and delivery
Communicating with you about your purchase or partnership
Disbursing payments to artist partners
Complying with legal and tax obligations
Improving our platform and services (in anonymised, aggregated form only)

5. Who We Share Your Data With

We do not sell your personal data to third parties. We share it only where strictly necessary to fulfil our services:

Recipient	Purpose
Shopify Payments	Secure payment processing
Couriers	Shipping, customs documentation, and delivery
Insurance provider	Shipping insurance and claims handling
Tax & customs authorities	Legal compliance with import/export and VAT regulations

6. How Long We Keep Your Data

We retain personal data only for as long as necessary:

Order data — retained for 10 years in accordance with Swiss accounting and tax law
Artist partnership data — retained for the duration of the partnership and for 5 years after termination
Marketing communications — until you unsubscribe or request deletion
Browsing and platform data — retained in anonymised form for analytics purposes

7. Your Rights

Under the Swiss FADP and, where applicable, the GDPR, you have the following rights regarding your personal data:

Access — request a copy of the personal data we hold about you
Correction — request that inaccurate or incomplete data be corrected
Deletion — request that your data be deleted, subject to legal retention obligations
Portability — request your data in a structured, machine-readable format
Objection — object to processing based on our legitimate interests
Withdrawal of consent — where processing is based on your consent, you may withdraw it at any time

To exercise any of these rights, please contact us at hello@nefergalerie.com. We will respond within 30 days.

8. Cookies

Our platform uses cookies to ensure it functions correctly and to understand how visitors interact with it. We use the following types of cookies:

Essential cookies — required for the platform to function (e.g. shopping cart, session management)
Analytics cookies — help us understand how visitors use our site, in anonymised form
Preference cookies — remember your settings and language preferences

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Payment information is processed exclusively via Shopify Payments and is never stored on Nefer's servers. Sensitive partner data such as bank details is stored securely and accessible only to Nefer's authorised personnel.

10. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by updating the date at the top of this page. We encourage you to review this policy periodically.